COMMUNICATIONS · MEDIA · ENGAGEMENT
I work at the intersection of complex information, organisations and issues that matter.
Drawing on more than 25 years in communications, media and engagement, I bring strategic thinking, editorial judgement and practical experience to challenging communication environments.
SENIOR COMMUNICATIONS, MEDIA & ENGAGEMENT PROFESSIONAL
NORTHERN TERRITORY, AUSTRALIA
01 / EXPERTISE
Where I bring value.
Experienced communication support for complex information, diverse organisations and consequential issues.
01
Strategic communications & public affairs
Communications strategy, executive advice, government and policy communications, public information and organisational reporting.
02
Media, issues & crisis communication
Media relations, public health and emergency communication, issues management, complex technical and scientific content, and editorial leadership.
03
Stakeholder & community engagement
Engagement across diverse communities and organisations, cross-cultural communication, partnerships and capability development.
02 / BACKGROUND
Experience across sectors and borders.
Most of my career has been in communications, public affairs, media and engagement across government, public health, education and community organisations. I have headed communications in hospitals, public health and free-to-air television.
My work includes public health and emergency responses, sensitive organisational issues and international health preparedness initiatives with partners across the Indo-Pacific. I have also trained experts and spokespeople to explain technical and scientific information clearly to the public.
I started out writing freelance articles and opinion pieces while studying, then worked as a radio and television news producer. Those years taught me to check facts, write clearly under pressure and anticipate how a story will land. I use those skills today across every channel, from media briefings to newsletters and video.
I hold a Bachelor of Communication Studies, majoring in journalism, from Auckland University of Technology.
Further professional information and a role-specific CV are available on request.
03 / PROFESSIONAL ENQUIRIES
Get in touch.
Open to selected senior communications roles, short-term contracts, defined projects and independent consulting engagements.
Terms of Service
Effective date: 24 October 2026 · Version 3
These terms apply to viennarichards.com. By using this website, you agree to them. If you do not agree, please do not use the site.
1. Who I am
This website is run by Vienna Senima Richards, an independent communications, media and engagement professional based in the Northern Territory, Australia. In these terms, "I", "me" and "my" refer to Vienna Senima Richards.
2. Using this website
You agree to use this website only for lawful purposes and in a way that does not affect the rights of others or their use of the site. You must not:
try to disrupt or interfere with the website’s security or performance
send spam, misleading information or harmful material through the contact form
copy, distribute or exploit the website’s content except as allowed below.
3. Content and intellectual property
Unless stated otherwise, all content on this website, including text, design and graphics, is owned by me. You may quote or share short extracts for personal or non-commercial purposes, with credit to Vienna Senima Richards and a link to this website. Any other use needs my written permission.
4. Contacting me
When you send a message through the contact form, please make sure the information you provide is accurate and yours to share. Please do not include confidential, sensitive or personal information about other people.
Sending a message does not create a working relationship or an obligation for me to provide services. Any role, contract or project will be agreed separately and in writing.
5. Products and services
I do not currently sell products or services through this website. If I do in future, I will publish the terms that apply to them before you buy.
6. General information only
The information on this website is general in nature. It is not legal, financial, medical or other professional advice. Please seek independent advice before acting on it.
7. Links to other websites
This website may link to other websites. I am not responsible for their content, security or practices, and visiting them is at your own risk.
8. Limitation of liability
To the extent permitted by law, I do not guarantee that this website will be error-free, uninterrupted or always secure, and I am not liable for any loss or damage arising from your use of the site or reliance on its content. Nothing in these terms excludes or limits any rights you have under the Australian Consumer Law.
9. Access from outside Australia
This website can be viewed worldwide. It is run from Australia, and you are responsible for complying with the laws that apply where you are.
10. Privacy
My Privacy Policy explains how I handle personal information collected through this website, including messages sent through the contact form and the use of Google Analytics.
11. Changes to these terms
I may update these terms from time to time. Changes take effect when they are posted on this page, and the effective date above will be updated.
12. Governing law
These terms are governed by the laws of the Northern Territory, Australia. Any disputes will be dealt with by the courts of Australia.
13. Contact
If you have questions about these terms, please use the contact form at viennarichards.com.
Privacy Policy
Effective date: 24 October 2026 · Version 4
This policy explains how I, Vienna Senima Richards, collect, use and protect personal information through viennarichards.com. I aim to handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where they apply.
What I collect
When you use the contact form, I collect:
your name and email address
your organisation, phone or WhatsApp number and website, if you choose to provide them
the content of your message.
When you visit the website, Google Analytics uses cookies to collect information about how the site is used, such as the pages viewed, time spent on the site, your approximate location (city or country), the type of device and browser you use, and how you found the site. I see this information only as summary reports and do not use it to identify you.
My website provider may also automatically record basic technical information, such as your IP address and browser type, to keep the site running and secure.
Please do not send sensitive information, such as health details, or personal information about other people.
How I use it
I use the information you send me to:
read and reply to your enquiry
discuss roles, contracts or projects you have contacted me about
keep a record of our correspondence
understand how visitors use the website, so I can improve it
protect the website from spam and misuse.
I will not add you to a mailing list without your consent, and I will not sell or rent your personal information.
Who I share it with
I only share personal information when needed to run this website and respond to you, or when required by law. This includes:
my website and contact form provider, which hosts the site and delivers form messages to my email
Google, which provides Google Analytics
my email provider, which stores the messages I receive
regulators, law enforcement or legal advisers, where required or authorised by law.
Cookies and analytics
This website uses Google Analytics, which places cookies (such as _ga) on your device to measure how the site is used. It does not use advertising cookies.
You can block or delete cookies through your browser settings, or install the Google Analytics Opt-out Browser Add-on from tools.google.com/dlpage/gaoptout. The website will still work if you do.
You can read how Google uses this information at policies.google.com/technologies/partner-sites.
Storage outside Australia
My website and contact form provider is based in the United States. Google may process analytics information in the United States and other countries. My email provider may also store information on servers outside Australia. I choose providers with appropriate privacy and security safeguards.
How long I keep it
I keep enquiries only as long as needed to respond and to keep a reasonable record of our correspondence. After that, I delete them.
Security
I take reasonable steps to protect personal information from misuse, loss and unauthorised access, change or disclosure. No online system is completely secure, but the website uses an encrypted (https) connection and access to enquiries is limited to me.
Access and correction
You can ask to see the personal information I hold about you, or ask me to correct or delete it. Please use the contact form at viennarichards.com.
Complaints
If you think I have mishandled your personal information, please contact me through the contact form and I will look into it and respond. If you are not satisfied with my response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
I may update this policy from time to time. Changes will be posted on this page with a new effective date.
Contact
For privacy questions or requests, please use the contact form at viennarichards.com.